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Privacy policy

Privacy Policy

Briarstone Home is operated by BLOUSE BOP LLC. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit BriarstoneHom.com, create an account, place an order, contact us, or otherwise use our services.

Information We Collect

We may collect the following categories of information:

Contact and Account Information

This may include your name, billing address, shipping address, email address, telephone number, account credentials, and communication preferences.

Order and Transaction Information

This may include the products you purchase, order history, payment status, delivery details, returns, exchanges, refunds, and customer-service communications.

Complete payment-card information is processed by authorized payment providers. We generally do not receive or store complete card numbers.

Device and Usage Information

This may include your IP address, browser type, device identifiers, pages viewed, referring pages, website interactions, approximate location, and information collected through cookies and similar technologies.

How We Use Information

We may use personal information to:

  • Process, fulfill, and deliver orders;

  • Provide customer accounts and customer support;

  • Process cancellations, returns, exchanges, and refunds;

  • Communicate about orders and customer-service requests;

  • Prevent fraud and protect our website;

  • Comply with legal and regulatory obligations;

  • Improve website performance and the shopping experience;

  • Measure website traffic, advertising, and conversions; and

  • Maintain business and transaction records.

We do not use personal information for email marketing or SMS marketing.

Analytics and Advertising

We use Google Analytics, Google Ads, Google Merchant Center, and platform analytics to understand website usage, measure advertising performance and conversions, maintain product listings, and improve our services.

These providers may use cookies or similar technologies and may receive device, interaction, and transaction-related information according to their respective privacy policies.

We do not use Meta Pixel or TikTok Pixel.

How We Disclose Information

We may disclose personal information to service providers that help us:

  • Operate and host our website;

  • Process payments;

  • Detect and prevent fraud;

  • Provide analytics and advertising measurement;

  • Fulfill and deliver orders;

  • Provide customer support; and

  • Maintain our business systems.

We may also disclose information when required by law, to protect legal rights or safety, in connection with a business transfer, or at your direction.

We do not disclose personal information for unrelated third-party email or SMS marketing.

Cookies and Similar Technologies

We use essential, functional, analytics, and advertising cookies as described in our Cookie Policy.

A cookie-consent banner is available where configured. You may manage your choices through the banner or your browser settings. Blocking essential cookies may prevent certain parts of the website from functioning properly.

Information Retention

We retain personal information only for as long as reasonably necessary for order fulfillment, customer service, recordkeeping, fraud prevention, dispute resolution, and legal compliance.

Information Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have the right to request:

  • Access to your personal information;

  • Correction of inaccurate information;

  • Deletion of certain information;

  • A copy of your information; or

  • Opt-out from certain targeted advertising or data-sharing activities.

To submit a privacy request, contact support@briarstonehom.com. We may need to verify your identity before processing the request.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, practices, technology, or legal obligations change. The current version will be posted on our website.

Contact Us

Briarstone Home is operated by BLOUSE BOP LLC.

Address: 122 E Pine St, Houston, MO 65483-1239, United States
Email: support@briarstonehom.com
Phone: +1 310-970-4348