Payment Policy

Currency

All prices and payments are displayed and processed in U.S. dollars (USD), unless the checkout clearly states otherwise.

We accept the following payment methods:

Available payment methods may vary depending on your device, browser, location, and checkout eligibility.

By placing an order, you authorize the applicable payment provider to charge the total amount shown at checkout, including any applicable taxes.

Orders are processed only after payment authorization is received.

Payments are processed through authorized payment providers using their security measures.

Briarstone Home generally does not receive or store complete payment-card numbers.

Never send complete payment-card information by email or telephone.

A payment may be declined because of:

If a payment is declined, contact your bank or payment provider or use another accepted payment method.

We may verify transaction details, request reasonable additional information, or cancel an order before shipment if we identify:

If payment was collected for an order that we cancel, it will be refunded to the original payment method.

Approved refunds are issued only to the original payment method.

Once an approved return has been received and inspected, we will issue the refund within 10 business days.

Your bank, card issuer, or payment provider may require additional time to post the refund.

For payment questions, contact:

Email: support@briarstonehom.com
Phone: +1 310-970-4348

Do not include complete card information in your message.